fbpx

Shipping&Delivery

RoyalShieldPro™ is known to offer one of the fastest shipping in north america. Orders are delivered in 2-6 business days after payments are completely processed by the bank and our shipment team (1-2 days), exceptions are weekends or holidays. Shipping is completely free without additional cost or tax! 

we Ship Mondays to Fridays, except on public holidays to canada and usa only.

How to correct when errors were made in the details?
Kindly contact us as quickly as possible if we haven’t shipped it out, we can easily correct it. we encourage all customers to carefully review their billing and shipping details before checking out to avoid errors. Moreover, before all orders are shipped out of our locations, we send you a text which needs your confirmation about the correctness of the information you provided during the checkout process. However, if the information was not confirmed in 24 hours, we ship out anyway. 

Tracking orders?
we provide a tracking number for all orders by sending text messages or emails with steps you can use to track your parcel. We also provide updates when necessary if parcel encounter unusual situations on its ways to you.

Location? 
we can deliver to any location within Canada & USA. all we need is the address and correct details of the recipient. It is best to provide a location where you or someone can receive the package in person, because most time if the courier deems the environment unsafe, it will be taken back to the post-office.

Delivered but not delivered
All our shipments include tracking with delivery confirmation if tracking confirms that order was delivered to your order address but you have not received the order. Kindly contact us we will help you investigate it.
we cannot be held accountable for packages where it states the package has been delivered to your order address. For this reason, if you’ve had previous issues of lost parcels in your location we advise you use another address (office address).

Contact us @ contact@royalshieldpro,com , we are always glad to help and give you an excellent shopping experience.